Strategies for working with emotions in mediation
I’ve recently been exploring different ways that mediators can work with emotions in conflict. It’s surprising how many different things mediators do! Here’s a compilation of strategies I found that mediators reported using. Which ones they used seems to depend very much on the model
WHAT I’VE BEEN READING: No Hard Feelings by Liz Fosslien and Mollie West Duffy
This book is so much fun to read, not least because of the clever cartoons interspersed throughout to illustrate various points. It’s a very clear, common sense approach to working with emotions in the workplace. The chapters cover the topics of health, motivation, decision making,
WHAT I’VE BEEN READING: Expert Mediators by Jean Poitras and Susan S. Raines
In this book, the authors Jean Poitras and Susan Raines, present a compilation of “best practices” from expert mediators across the world in dealing with common mediation challenges. They surveyed 186 experienced mediators across the world and from these results identified the most common challenges
WHAT I’VE BEEN READING: Dignity by Donna Hicks (Author) and Desmond Tutu (Foreword)
Dr Donna Hicks is part of the Weatherhead Center for International Affairs at Harvard University. She has been involved in many large-scale international conflicts, working alongside people like Archbishop Desmond Tutu and the Elders. In this book, she introduces her work on the role dignity
Crying in conflict
Emotional crying (as opposed to tears that form when we have a foreign object in our eye) is a uniquely human phenomenon. Babies and young children cry a lot, but as we get older we tend to cry less frequently. This is partly because we have learned
WHAT I’VE BEEN READING: Staying with Conflict by Bernard S. Mayer
With all our Conflict Leadership Group conversations about avoidance last month, I went back to this book because it has some really useful content about avoidance. Here are some of the key points about avoidance Mayer discusses in this book. People are endlessly inventive in