Free Courses
FREE!
Ten Top Tips for Managing Conflict
In this FREE course, Dr Samantha Hardy shares with you her ten top tips for managing conflict. The course includes a downloadable checklist to help you implement these tips in your future conflicts.
Duration:
1 hour
FREE!
FREE!
Coaching in Parenting Coordination
This Parenting Coordination Webinar is designed for lawyers, mediators, and professionals working with high-conflict families. Participants will gain a comprehensive understanding of Parenting Coordination (PC) as a dispute resolution process, exploring its purpose and practical application.
Duration:
1 hour
FREE!
Navigating the Grey Zones: Ethical Decision-Making for Mediators
How do you decide what’s right when the “rules” don’t provide clear answers? As a mediator, you’re constantly balancing competing duties—impartiality, party self-determination, fairness, and safety. But what happens when these principles collide? This interactive webinar explores common ethical dilemmas mediators face and provides a practical framework to navigate them with confidence and integrity.
Duration:
1 hour
FREE!
FREE!
Navigating Conflict in Local Council: Managing Expectations and Building Community Trust
Local government plays a vital role in shaping communities, but with this responsibility often comes tension, rising incivility, and the challenge of balancing competing expectations. In this webinar, award-winning conflict resolution practitioner Anne-Marie Cade will unpack the common causes of conflict in councils, explore how mistrust can take hold, and share practical strategies for councillors to manage community expectations more effectively.
Duration:
1 hour
FREE!
When Minds Overheat: How Information Overload Fuels Misunderstanding and Conflict
In today’s workplace, conflict often isn’t about clashing personalities—it’s about overloaded minds. When cognitive bandwidth is maxed out, our ability to listen, regulate emotions, and problem-solve shrinks. Misunderstandings that could have been avoided escalate into unnecessary conflict, draining energy and damaging collaboration. This webinar explores how information overload silently drives tension, and more importantly, how leaders and teams can create the mental space needed for calmer, clearer, and more constructive interactions.
Duration:
1 hour
FREE!
FREE!
Ten Top Tips for the New Practitioner
Whether you’re seeking guidance on navigating the conflict resolution industry, setting up a new practice, or developing your existing business, this webinar is for you. We’ll be revealing ten top tips that are crucial for your success—insights that go beyond the classroom and delve into the practical aspects of building a thriving practice. Topics include navigating the complexities of setting up your practice, mastering the art of client acquisition, marketing your services, and more!
Duration:
1 hour
FREE!
Finding Your Voice: Authentic and Confident Speaking in Person and Online
Are you considering making video content for social media? Or presenting webinars or training sessions for clients? Perhaps doing some keynote speeches or presentations? As well as having great content, it’s essential that you understand your personal style of speech and embrace it to make the most impact & connect with audiences (big, small or online). In this webinar, Suzanne Waldron and Mo Macrae will share with you strategies to better understand your public speaking style, as well as tricks to enhance it. Leave this session ready to be clearer and more engaging when you speak, and also prepared to prevent nerves getting the better of you.
Duration:
1 hour
FREE!
FREE!
Who Gets the Pets?
Navigating Conflict Over Pets.
Join us for an insightful webinar tailored for family mediators in Australia, featuring an experienced dog behaviourist and mediator. This session will delve into the complexities of pet custody mediation, offering practical strategies to ensure the best interests of pets during family disputes. Learn how to navigate the emotional landscape of pet custody with empathy and expertise.
Duration:
1 hour
FREE!
Rebranding Conflict: Marketing Strategies for Conflict Resolution Practitioners
Join us for an enlightening webinar where we delve into the groundbreaking research of Emily K. Skinner. This session explores the intersection of marketing and conflict resolution, revealing how traditional perceptions of conflict as negative can be transformed through strategic branding and communication.
Duration:
1 hour
FREE!
FREE!
“Top Tips I Wish I Had Known When I Started Mediating”
A Masterclass for Aspiring Mediators
Are you just starting out in the world of mediation, or looking to refine your skills? Join us for an insightful webinar where we explore the top tips that every emerging mediator wishes they had known when they first began. Whether you’re navigating tricky client dynamics, mastering negotiation techniques, or simply trying to find your confidence in the mediation room, this webinar will provide you with practical advice to sharpen your skills and set you on the path to success!
Duration:
1 hour
FREE!
Can AI Act as a Conflict Management Coach?
When I was approached by some developers who were working on an AI tool to provide conflict support to employees for low level conflict in organisations, I was sceptical but curious. I agreed to come on board as an adviser. The developers then ‘trained’ their AI tool using my REAL Conflict Coaching System. When I saw the results of this training, I was astonished. It’s not perfect, but which coach ever is? It’s not exactly coaching as I’d describe it, more like a human resources professional with good knowledge and skills in workplace conflict management. But it has real potential. Would you like to see the iResolve app (in its current stage of development) in action? I have permission to give a demo to people who are interested, in return for your feedback.
Duration:
1 hour
FREE!
FREE!
How to Tell a Conflict Story
“We live in a world of ever-changing stories. Stories about ourselves. Stories about others. Stories about the past we build on and about the futures we dare to imagine. At The Narrative Transformation Lab, our theory of change is that the stories we tell can give rise to peace just as much as they do conflict. Building a more just and peaceful world requires telling better stories—and that means building a better understanding of narrative and conflict transformation.” Professor Simmons is the Director of The Narrative Practice Lab at the Carter School of Peace and Conflict Resolution, and the author of “Narrating Peace: How to tell a conflict story”. In his book he describes four typical story plots for conflict, each with different purposes, challenges and potential outcomes. He shows how these plot lines work, using examples from climate change to genocide, from reproductive rights and gender based violence, to war and discrimination in education opportunities.
Duration:
1 hour