Available Courses
AU$297 + GST
Working With Conflict Stories
People often get trapped in their own conflict stories. This course explores how we typically tell conflict stories to ourselves and others, and how they tend to work against us managing our conflict effectively. It introduces some strategies to help people shift their conflict stories into one in which they are the hero of the next chapter.
Duration:
10 hours
AU$297 + GST
AU$997 + GST
Braving the Conflict Arena
This course applies the work of Brené Brown on courage to the conflict arena. Explore the dynamics of conflict and how they can make us vulnerable. Learn how to be courageous in conflict, so you can manage it effectively and confidently, and keep your integrity intact! Includes modules on values and integrity, armour and boundaries, curiosity and generosity, conflict stories and self-care in conflict.
Duration:
20 hours
AU$997 + GST
Conflict Management for Leaders
In this course you will examine the phenomenon of conflict in the modern workplace and develop the knowledge and skills to become the kind of leader who provides just the right kind of response to conflict as it arises – and the kind of leader who prevents unnecessary conflict.
Duration:
20 hours
AU$997 + GST
AU$997 + GST
Working With Emotions in Conflict
As conflict support practitioners, we also need to be aware of the relationship between conflict and emotions, and how emotions can both hinder and help the way the conflict is managed. This course is designed to provide you with the knowledge and the skills to better support clients in conflict to recognise, regulate and express their emotions in a way that enables them to manage their conflict constructively.
Duration:
20 hours
AU$3497 + GST
Facilitative Mediation
Become a mediator accredited under the Australian Mediator and Dispute Resolver Accreditation Scheme. The most comprehensive and well-supported professional mediation training in Australia!
Duration:
50 hours
AU$3497 + GST
AU$1997 + GST
Advanced Mediation Practicum​
This intensive program brings together experienced mediators and dispute resolution practitioners for deep engagement with the complexities of real-world practice. Through guided case analysis, peer dialogue and structured reflection, you’ll refine your approach and build confidence in navigating challenging mediations. Successful completion of the course and assessment qualifies you to apply for AMDRAS Advanced Mediation Accreditation (Level 2).
Duration:
14 hours
AU$2497 + GST
Conflict Coaching Fundamentals
REAL Conflict Coaching Fundamentals is an online training module designed to be completed at your own pace. During this course you will cover introductory materials relating to conflict and coaching, and you will learn and practise the REAL Conflict Coaching System and skills.
Duration:
50 hours
AU$2497 + GST
AU$397 + GST
Narrative Mediation Essentials
Unlock the transformative power of stories with Narrative Mediation Essentials, a comprehensive training led by renowned practitioner and trainer Debbie Dunn. This course offers an innovative approach to conflict resolution, moving beyond traditional problem-solving models to reshape relationships and narratives.
Duration:
6 hours
AU$297 + GST
Transformative Mediation Essentials
Discover what transformative mediation is all about. Separate the myths from the reality. Learn about the transformative theory of conflict and self-determination theory. Explore the three main practices of a transformative mediator. Examine how a transformative mediator would manage individual sessions, the mediator’s opening, power imbalances and challenging behaviour. Discover the answers to some common questions about transformative mediation.
Duration:
6 hours
AU$297 + GST
AU$497 + GST
Who gets the pets?
Managing pet custody disputes in the best interest of the pets
This self-paced online course is designed for mediators, collaborative divorce professionals and lawyers who want to learn best practice for pet custody. It will help you understand the ‘voice of the pet’ and how to support clients to make decisions that are workable for both the pets and humans involved.
Duration:
5 hours
AU$1997 + GST
Beyond the Table:
Developing and Marketing Your Conflict Management Practice
If you are wanting to set up, or start marketing, your practice as a conflict management coach, a mediator, or a conflict consultant with a range of services, this course will get you started. Â A highly practical program including modules on topics like finding your niche; identifying and attracting your ideal clients; setting up your website and promotional materials; social media and blogging; public speaking and training; and sales.
Duration:
40 hours
AU$1997 + GST
AU$297 + GST
Working with Neurodivergent Clients in Conflict
FOUNDATIONS
Explores how neurodivergent individuals may experience communication, emotion, and conflict differently, and how conflict professionals can create more inclusive, effective, and empowering processes. Designed for mediators, coaches, HR professionals, and conflict practitioners, this course offers practical strategies, research-informed insights, and reflective tools to help you better support neurodivergent clients with empathy, flexibility, and confidence.
Duration:
4 hours
AU$197 + GST
Trauma Informed Practice in Conflict Resolution
Being trauma aware does not require a degree in psychology. However, you do need to understand how trauma impacts on those who have experienced it, and how it might impact on their capacity to participate in conflict resolution processes. Discover the key to fostering empowerment, trust and safety with our groundbreaking online course on Trauma-Informed Practice in Conflict Resolution.
Duration:
2 hours
AU$197 + GST
AU$137 + GST
Using Boundaries in Conflict
Boundaries are essential to prevent unnecessary conflict, and to provide a safe framework for conflict when it arises. In this course you will learn to set effective boundaries in conflict situations, to allow you to act courageously and with integrity.
Duration:
1 hour
AU$450 + GST
Ready for Anything
Planning for Challenging Behaviours in Conflict
Learn how to respond to challenging behaviours ethically and without accidental discrimination. The Ready for Anything challenging behaviour training program is divided into 3 core modules, which are each divided into segments totalling an hour in length. The first module teaches you how to appreciate challenging behaviors, the next teaches you to develop your own principles to respond, and the last focuses on how you can apply them in your day-to-day work life.
Duration:
3 hours
AU$450 + GST