
WHAT I’VE BEEN READING: Expert Mediators by Jean Poitras and Susan S. Raines
In this book, the authors Jean Poitras and Susan Raines, present a compilation of “best practices” from expert mediators across the world in dealing with common mediation challenges. They surveyed 186 experienced mediators across the world and from these results identified the most common challenges

WHAT I’VE BEEN READING: Dignity by Donna Hicks (Author) and Desmond Tutu (Foreword)
Dr Donna Hicks is part of the Weatherhead Center for International Affairs at Harvard University. She has been involved in many large-scale international conflicts, working alongside people like Archbishop Desmond Tutu and the Elders. In this book, she introduces her work on the role dignity

Crying in conflict
Emotional crying (as opposed to tears that form when we have a foreign object in our eye) is a uniquely human phenomenon. Babies and young children cry a lot, but as we get older we tend to cry less frequently. This is partly because we have learned

WHAT I’VE BEEN READING: Staying with Conflict by Bernard S. Mayer
With all our Conflict Leadership Group conversations about avoidance last month, I went back to this book because it has some really useful content about avoidance. Here are some of the key points about avoidance Mayer discusses in this book. People are endlessly inventive in

WHAT I’VE BEEN READING: Self-Determination in Mediation by Dan Simon and Tara West
This latest book by two transformative mediators provides a valuable addition to the transformative mediation bookshelf, with an in-depth look into the way that transformative mediators perceive self determination in mediation, and how they support it in practice. The book includes many case studies to

Pre-mediation coaching
How coaching can support mediation preparation and participation When people choose to explore mediation as a process for managing their conflict, the mediator (or perhaps an intake officer in some contexts) will usually speak with each party separately prior to the joint mediation. These conversations
