Co-Mediation: A Reflective Guide to Working Together in Conflict Resolution
Most mediators begin their journey solo — managing the process, reading the room, responding to shifting dynamics, and carrying the emotional load of conflict all on their own. But what happens when two mediators share that space? Co-mediation is a powerful alternative model where two
Growing a Mediation Practice: Practical Insights from the Field
The Conflict Management Academy offers regular Business Brainstorming Sessions as an accompaniment to our Beyond the Table course. These sessions are facilitated by experienced mediator and successful business owner Megan Lewis. Here are some of the key insights and tips shared in the last session.
Can a Mediator Provide Advice? Understanding the Boundaries in Australia
By Samantha Hardy and Claire Holland Mediators play a crucial role in helping parties resolve disputes, but can they actually provide advice? The answer is more nuanced than it may initially appear. In Australia, mediation is predominantly a facilitative process, meaning mediators do not make
How We Describe What We Do: A Guide for Mediators
In one of our recent masterclasses at The Conflict Management Academy, we discussed some of our recent learning from Dr Emily Skinner and Professor Elizabeth Stokoe, and workshopped improved ways to describe what we do. Here’s a summary of what we came up with. Thanks
The Subtle Art of Impartiality: Lessons from Conversation Analysis
Recently, we had the privilege of hosting Professor Elizabeth Stokoe for a webinar on her research into how intake staff at UK mediation centres communicate with callers seeking information. As a psychologist specializing in conversation analysis, Professor Stokoe examines real interactions rather than those happening
WHAT I’VE BEEN READING: The House of Kwa, by Mimi Kwa
This book is a memoir spanning generations of the Kwa family on different continents (including Australia where Mimi Kwa was born and lives). It’s a book about culture, family and conflict. At times shocking, at other times heart breaking, and in between sometimes hilarious, the