Managing emotions in conflict
Managing conflict well is not about suppressing emotions; rather it is about providing a constructive way to communicate about and through them. What does this mean in practice? Firstly, we need to accept that emotions are an integral part of conflict. They are always there,
WHAT I’VE BEEN READING: Think Again by Adam Grant
Think again: The power of knowing what you don’t know By Adam Grant This book is essential reading for anyone interested in reflective practice (at its heart, a process of thinking again). Grant emphasizes that it is the process of re-thinking that is important, not
WHAT I’VE BEEN READING: The Reflective Practitioner by Donald A. Schon
Schön, D.A. (1983) The reflective practitioner: How professionals think in action. Donald Schön’s book is the key text on reflective practice. First published in 1983, it led to a real commitment to reflective practice being introduced into many professional disciplines, including conflict resolution. The book
Essential reading for the reflective conflict practitioner
Conflict-specific: BOOK: The Guide to Reflective Practice in Conflict Resolution by Michael D. Lang (2019) If you only ever read one thing about reflective practice in conflict resolution, it should be this book! Here’s the official overview of what the book is about: “This book
WHAT I’VE BEEN READING: The Guide to Reflective Practice in Conflict Resolution by Michael D. Lang
If you are serious about becoming a conflict resolution practitioner who is more than just a basically competent practitioner, then this book by Michael Lang is essential reading. This book introduces the concept of reflective practice and how to apply it in your work as
WHAT I’VE BEEN READING: Wait, What? And Life’s Other Essential Questions by James E. Ryan
Wait, What? And Life’s other Essential Questions, by James E. Ryan. If you’ve been following me for a while, you know I’m rather obsessed by questioning! It’s an essential part of my work as a conflict management coach and conflict specialist. It’s also a fundamental