Emotions people bring to conflict
When we are working with people in conflict, we know that there are emotions involved. However, did you know that there are many different kinds of emotions that people bring to their conflict interactions, and that each of these can be managed differently to best
How emotions affect perception and attention in conflict
Emotions affect what we perceive, and they also help our brain determine what is most useful to pay attention to. Emotions draw our attention to certain things and away from others. Emotions can keep our attention focused or distract us from information that’s available to
WHAT I’VE BEEN READING: Making Mediation Your Day Job by Tammy Lenski
I’ve long admired Tammi Lenski’s work in the conflict resolution field (check out her other book The Conflict Pivot), but only recently discovered this book (now in its 3rd edition) in which she discusses how to market your ADR business using mediation principles. This book
WHAT I’VE BEEN READING: Good Arguments by Bo Seo
The subtitle of the book is What the art of debating can teach us about listening better and disagreeing well. The author is Australia’s two-time world debating champion, and the book will certainly teach you a lot about how debating works, and how it compares
WHAT I’VE BEEN READING: Metaphors We Lives By by George Lakoff and Mark Johnson
This book is for all the language nerds out there (my hand is held up high!) who love exploring how words can structure our reality. As a big fan of metaphor, I couldn’t resist! Some of this book was over my head – linguistics and
WHAT I’VE BEEN READING: The Mediator’s Approach by Tara West
I recently read this overview of different mediation approaches and I was incredibly impressed with the author’s understanding of their similarities and differences. I’ve taught comparative mediation subjects in postgraduate programs for many years, and it’s rare to find someone who can so clearly explain