
Conflict Management Academy at the National Mediation Conference
In September, the Conflict Management Academy (CMA) hosted a vibrant stall at the National Mediation Conference. CMA Director Dr Samantha Hardy and Trainer & Coach Mentor Dr Judith Rafferty had a fantastic time connecting with friends, colleagues, and conference participants — and, of course, sharing

Are Conflicts Really Getting Harder, or Are Mediators Just Getting Nostalgic?
Samantha Hardy and Peter Hanson Every mediator, at some point, has sighed over coffee or in supervision and said: “The cases are getting harder these days.” But is that true? Are disputes genuinely more complex and intractable, or are we simply remembering the past through

WHAT I’VE BEEN READING: Strong Ground, by Brené Brown
Brené Brown’s new book updates some of her work on daring leadership, and includes excerpts from others’ work (including Adam Grant, Ginny Clarke, Amy Webb, Sarah Lewis, Dan Pink, Aiko Bethea, and Abby Wambach) relating to the two main themes: (1) the role paradoxical thinking

Mediation Doesn’t Have a Marketing Problem, It Has a Clarity Problem
By Sarah Blake and Samantha Hardy Why the world needs mediation, but clients aren’t buying in We know the world needs mediation. The research is overwhelming: Dr Emily Skinner’s work, among others, shows that conflict is everywhere, in workplaces, communities, families, and politics. The cost

Seeing Difference: Eye Colour as a Lens on Neurodiversity
When we walk into a workshop or classroom, one of the first things we notice is how varied people are. Tall and short, loud and quiet, confident and hesitant. But sometimes it helps to step back from those obvious differences and look at something we

Wenn Entschuldigungen ausbleiben: Verstehen und Umgang mit der Weigerung, sich am Arbeitsplatz zu entschuldigen
Von Dr Samantha Hardy and Dr Judith Rafferty Hinweis: Dieser Beitrag wurde von Judith Herrmann-Rafferty aus dem englischen Original übersetzt und leicht angepasst, damit er speziell auf HR und Führungskräfte zugeschnitten ist. Den ursprünglichen Artikel in englischer Sprache, der den Blick stärker auf die Arbeit von
