Challenges in our practice – hearing from the practitioners
In our Conflict Leadership Program last month, we discussed various challenges in our practice as mediators, conflict management coaches, and conflict management consultants. While there were a number of themes (including working with clients exhibiting challenging behaviours and managing strong emotions), surprisingly, the most commonly mentioned
WHAT I’VE BEEN READING: The Human Network by Matthew O. Jackson
This book is a fascinating account of how networks work. It explores how who we are connected to, directly and indirectly, can make a significant difference to things like power, opportunities, spread of infections, and dissemination of information. It also demonstrates how different kinds of
WHAT I’VE BEEN READING: Power by Steven Lukes
As one of the reviewers said, this book will, in thirty year’s time remain a – possibly the – classic treatment of power in the English language. I revisited this book when preparing some advanced training about power in conflict. It’s one of the best
CRITICAL REFLECTION: Power balancing
The Australian National Mediation Accreditation System Practice Standards refer to power in a number of parts: “A mediator must have knowledge [about] the dynamics of power and violence.” (Clause 10.1(a)(i)) “A mediator must be alert to changing balances of power in mediation and manage the
WHAT I’VE BEEN READING: Thinking with Your Hands by Susan Goldin-Meadow
I found this book absolutely fascinating. While I’ve read a lot about body language, this book is about something distinct and different. It is about the hand signals that we use in conjunction with speech, and how they can communicate and sometimes change what a
WHAT I’VE BEEN READING: Managing Conflict Mindfully by Leonard L. Riskin
In this book Riskin covers three different areas that are useful in managing conflict. The first part is a basic overview of various negotiation theories (positions and interests, emotions and core concerns, and difficult conversations). The second part introduces some different approaches to mindfulness practice.