
WHAT I’VE BEEN READING: Optimal by Daniel Goleman and Cary Churness
I was excited about this new book, but have to say that I ended up underwhelmed by it. In essence, the book argues that the concept of “flow” might be too high a bar for most people to aspire to in their daily life, and

WHAT I’VE BEEN READING: Elastic by Leonard Mlodinow
I am a big fan of Leonard Mlodinow’s work, and can recommend anything he writes! He knows his stuff and writes in a way that is easy to understand, engaging and frequently humorous! In this book he explores the power of flexible thinking in a

Perspective taking in conflict
Anyone who works with people in conflict understands the transformative power of perspective taking in resolving conflicts. In fact, a large part of the work of mediators and conflict management coaches involves supporting clients to see things from different perspectives. Perspective taking often results in:

WHAT I’VE BEEN READING: The Social Instinct by Nichola Raihani
I absolutely loved this book, and I couldn’t put it down! I love the author’s writing style and the content was truly fascinating. I read it on holidays and kept interrupting my partner’s relaxation time to share some new interesting information I discovered within the

WHAT I’VE BEEN READING: Setting Relations Right in Restorative Practice by David B. Moore and Alikki Vernon
I was delighted to discover that David and Alikki had published this book on restorative practice. They are two of the leading academics and practitioners in the field and have combined their many years of experience to provide an accessible and much-needed overview of this

The challenges in marketing conflict-related services
For many practitioners who complete their mediation or conflict coach training, the challenges have only just begun. This can be a difficult field in which to establish yourself, market your business, and get clients. Great mediation and coaching skills are essential, but not sufficient to
