WEBINAR: Mediation Aftercare - Conflict Management Academy

WEBINAR STARTS IN:

24 NOVEMBER 2026, TUESDAY| 12PM-1:30PM SYDNEY AUSTRALIA (TIME)

Days

Hours

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Mediation has a clear structure.

Preparation.
The session.
Agreement.
Closure.

And then the parties leave.

In Mediation, we invest heavily in what happens inside the room and give far less attention to what happens immediately after, and in the weeks that follow. We don’t have a textbook approach to what a Mediator’s role should be, if any, once a session formally concludes and we know that we all bring different approaches.

This session explores the concept of mediation ‘aftercare’ – not as an add-on or optional part of the process, but as a critical (and often overlooked) dimension of practice.

We will consider:

Whether, when and how Mediator's follow up

The role of check-ins and debriefing with parties, referrers, or both

What shifts when a mediation has gone well… or not so well

Ethical considerations, boundaries and Mediator responsibility

How aftercare can support implementation, accountability and early re-engagement

About your trainer:

Rikki Mawad is a restorative engagement practitioner, mediator, executive coach and facilitator specialising in complex, high-stakes conflict.

With nearly two decades of experience across government, private sector, boards and community settings, she is known for working in situations where conflict is layered, emotionally charged and resistant to straightforward resolution. Her work focuses on helping people move beyond agreement to address impact, accountability and outcomes that hold over time.

Rikki works across prevention, response and recovery – to support the resolution of complex matters, the repair of relationships where trust has eroded, and the development of leadership and systems that reduce the likelihood of recurrence. She also designs and delivers leadership, conflict capability and culture initiatives, and advises boards and executive teams on building more conflict-capable organisations.

Her approach is grounded, practical and highly relational, anchored in her strong belief in courageous compassion, justice and kindness. Outside of her work, she enjoys cold water swimming, watching sausage dogs run and adventuring with friends and family.