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X-ORIGINAL-URL:https://conflictmanagement.tangiblelaunchpad.com/
X-WR-CALNAME:Conflict Management Academy
X-WR-CALDESC:Improve your competence and confidence in managing conflict
X-WR-TIMEZONE:Australia/Adelaide
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TZID:Australia/Adelaide
X-LIC-LOCATION:Australia/Adelaide
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DTSTART:20260915T205226
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UID:MEC-786a6ab629462e2251cf3bb7dec13445@conflictmanagement.tangiblelaunchpad.com
DTSTART;TZID=Australia/Adelaide:20261027T120000
DTEND;TZID=Australia/Adelaide:20261027T140000
DTSTAMP:20260517T200909Z
CREATED:20260517
LAST-MODIFIED:20260702
PRIORITY:5
SEQUENCE:39
TRANSP:OPAQUE
SUMMARY:MEDIATOR’S DILEMMA: The Voice on the Line – Judith Rafferty & Ana Walker
DESCRIPTION:https://conflictmanagement.tangiblelaunchpad.com/mediators-dilemma-series/ ( https://conflictmanagement.tangiblelaunchpad.com/mediators-dilemma-series/ )\nAbout this session\n\n\nPhone mediation looks simple on paper. Two parties, two support persons, one mediator, one line.\nThen the unexpected starts to arrive. A voice you did not invite. A role that shifts under your feet. A duty invoked mid-session. A request for a private word after the agreement is signed.\nIn the next session of The Mediator’s Dilemma, Judith and Ana will walk practitioners through a complex phone mediation between two neighbours, one that tests the mediator at every turn.\nWhat you’ll explore\n\nHow information you did not expect can change the shape of the process\nThe line between supporting and participating\nWhat to do when a party threatens to reveal information shared by the other party in mediation.\nWhen the mediation is over, and when it isn’t\n\nWho it’s for\nWorkplace mediators, restorative justice practitioners, family and community mediators, conflict coaches, and anyone who works at the intersection of conflict, ethics, and human messiness. The session is interactive. Participants are invited to think out loud, disagree, and revisit their answers as new information surfaces.\nAbout the series\nThe Mediator’s Dilemma is an interactive event series for mediation professionals, inspired by the Hypotheticals format pioneered by Geoffrey Robertson. Each session presents real-world scenarios that challenge assumptions about neutrality, professional boundaries, and ethical decision-making. There are no clear right answers. There are better questions.\n\n\n
URL:https://conflictmanagement.tangiblelaunchpad.com/events/mediators-dilemma-the-voice-on-the-line-judith-rafferty-ana-walker/
CATEGORIES:Mediator's Dilemma
ATTACH;FMTTYPE=image/png:https://conflictmanagement.tangiblelaunchpad.com/wp-content/uploads/2026/05/The-Voice-on-the-Line_product_rev1.png
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